RaatFlix ("we", "our", "us") is committed to protecting your personal information. This policy describes how we collect, use, and safeguard your data when you use our platform.

Information We Collect

• Account details (name, phone number, email)
• Watch history and preferences
• Device and usage data
• Payment information (processed securely via payment gateways)

How We Use Your Data

• Provide and personalise our streaming service
• Process subscription payments
• Send service updates and notifications
• Improve our platform and content recommendations

Data Sharing

We do not sell your personal data. We may share limited data with trusted payment processors and analytics providers under strict confidentiality agreements.

Children's Privacy

We do not knowingly collect data from children under 12. Parents should supervise their children's use of the platform.

Cookies

We use cookies for session management and analytics. You may disable cookies in your browser settings.

Security

We implement industry-standard encryption and security measures to protect your data.

Contact

📧 flixraat@gmail.com

Subscription Refunds

Subscription fees are generally non-refundable once activated. However, we may consider refund requests in the following cases:

• Technical failure preventing access for more than 72 hours
• Accidental duplicate payment
• Payment charged but subscription not activated

How to Request a Refund

1. Email flixraat@gmail.com within 7 days of payment
2. Include your registered phone number and transaction ID
3. Our team will respond within 3-5 business days

Processing Time

Approved refunds are processed within 7-10 business days to the original payment method.

Contact

📧 flixraat@gmail.com  |  📞 +91-0123456789

Acceptance of Terms

By using RaatFlix, you agree to these terms. If you do not agree, please do not use our service.

Eligibility

• Users must be 12 years or older
• Under-18 users require parental consent

Subscription

• Subscriptions are personal and non-transferable
• Sharing account credentials with unregistered users is prohibited
• We reserve the right to suspend accounts found to be misused

Content

• All content is protected by copyright law
• Downloading or distributing content without permission is strictly prohibited
• Content availability may vary by region

Modifications

We reserve the right to modify these terms at any time. Continued use of the service constitutes acceptance of updated terms.

Contact

📧 flixraat@gmail.com

App Name: RaatFlix  |  Package: com.raatflix.entertainment

How to Delete Your Account

1. Open the RaatFlix app on your device
2. Log in with your registered mobile number
3. Go to Profile → Settings
4. Tap Delete Account
5. Confirm the deletion when prompted

What Gets Deleted

• Your profile and account details
• Watch history and watchlist
• Saved preferences and settings
• Any active subscription (no refund for remaining days)

Account deletion is permanent and cannot be undone. If you face any issues, email us at 📧 flixraat@gmail.com